Q: Why do I need to move my site? What does website migration consist of?
A: When your present web hosting provider can no longer measure up to the needs of your web site, or if you suffer from continuous network downtime, or if you are forced to wait for hours for the client care staff to respond to you, it may be smart to swap your provider, i.e. to move all the files for your sites together with your databases from your current provider to your future provider. At Hostinity, we understand that this can often be hard and time–consuming. That’s why we will do all that for you at no cost!Our skillful technical staff will migrate your site content from your present provider to us. Our technicians have got extensive experience with web site migration and are able to take care of anything – from a regular WordPress–driven blog or Joomla™ CMS–based site, to an extremely complex, custom–built application.
Q: How long will the website migration procedure take?
A: There are many variables to take into consideration – the total number of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. Having said that, we do our very best to perform all web site migrations within a 48–hour time window. Smaller web sites are migrated faster – usually in under 24 hours.
Q: My personal privacy is vital to me. What data do you require?
A: Yeah. We will need to have the name of the website that you want us to migrate. We will also require a means to access your old hosting account so that we can get the content associated with your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be offline during the transfer?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is done, we will make sure that everything is working correctly and that the integrity of your web content is not compromised prior to telling you that the migration is done. After that, we’ll tell you how to move the domain name to your hosting account with us and how to modify the DNS resource records.
Q: Will my old hosting provider need to provide any information/help?
A: Nah. We’ll never get in touch with your web hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it make a difference what platform my current provider is using?
A: We can transfer your site from any web hosting provider or any Linux–powered web hosting platform provided that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.