A 99.9% Server Uptime
We’ve set up our web hosting system using reliable hardware and heavily tweaked software. Our admins have installed a customized version of SELinux on all our machines to guarantee utmost security and reliability. We have set up a number of denial–of–service prevention units in addition to highly effective firewalls to make sure our network is impregnable and secure.
Our Linux web hosting services plans include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee remains the same.
A 99.9% Network Uptime
In order to supply a topflight web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure the best connection speed with the outside world.
And because of this, regardless of which datacenters you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not content with our web hosting services, or if you find them inadequate, or if you decide that you must use a Linux VPS hosting rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control of your domains even if you close your hosting account with us.
24/7 Technical Support
We’ve carefully selected each single member of our 24x7 support team to ensure that we can offer you the best technical support that you can get. Each of our techs has lots of years of experience working with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re at your disposal 24–7–365 – you can get in touch with them at any time and they will get back to you as fast as possible.
Their average support ticket response time is less than 20 minutes, whereas with other hosting vendors you are forced to wait around for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within sixty minutes.