Customer Support Channels
A 1–hour Response Guarantee
Our customer service staff is trained to speedily attend to all Linux web hosting services customers’ concerns and information demands. Via our ticket system, you will be able to fill in your request and a support staff fellow member is going to return to you within maximum 1 hour. In reality, practice proves that the average resolution period is Twenty or so minutes.
A Top–quality Support Service
You’ll be able to contact us 24x7x365 with any problem you could have relating to our solutions. We have got experts on duty most of the time to present guidance whenever needed. You may use the ticketing system or send us an email at any moment, alternatively you can pick up the telephone or use the live chat within business hours.
An Intuitive Help Section
Our Control Panel features a detailed knowledge base that’s built–into all areas. In each part, you will find a Help button which will load for you a variety of step–by–step guides on how to use a particular function or accomplish a particular action. Also, we have created guide training videos to make sure you get a better idea of the Control Panel’s interface.