Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Each ticket that you post to our client help staff will be handled in approximately 60 minutes. All normal problems are going to be replied to right away. Nonetheless, if the service question you have posted needs the aid of a skilled administrator, we will address the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Expert Technical Assist Service

  • We are online for you 24/7 to offer you help and client support and to assist you with any trouble that you might come across while handling your virtual server. We are able to assist you with all pre–configured apps, plus your OS, server administration panel (dependent upon the VPS type) and the Web Hosting Control Panel produced solely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • An extensive and regularly updated article base is integrated into our custom–built Web Hosting Control Panel. It includes quick tips on how to carry out all of the primary website management jobs. The Help section supplies in–depth how to articles and reviews and step by step video training. You can reach the Help area by hitting the Help or Video buttons in the right part of each Control Panel section.